Refunds & Returns Policy
If you are outside the USA, international shipping is final sale. International orders are not eligible for a refund or return.
Ready To Ship Items:
Jewelry:
Items can be exchanged if they arrive broken only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Décor:
Items can be exchanged if they arrive broken only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Books:
Items can be exchanged if they arrive damaged only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Beauty Products:
No refunds. No exchanges.
Custom Items:
No refunds. No exchanges.
Digital Items:
No returns or exchanges.
Items bought on sale are not eligible for refunds or exchanges.
As always, thank you for your understanding and continued support.
To start a return, you can contact us at [email protected]
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some days for your bank or credit card company to process and post the refund back to you.
Ready To Ship Items:
Jewelry:
Items can be exchanged if they arrive broken only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Décor:
Items can be exchanged if they arrive broken only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Books:
Items can be exchanged if they arrive damaged only. Please take a picture and e-mail it to [email protected] within 2 days of delivery date. You will have 5 business days to return the item.
Beauty Products:
No refunds. No exchanges.
Custom Items:
No refunds. No exchanges.
Digital Items:
No returns or exchanges.
Items bought on sale are not eligible for refunds or exchanges.
As always, thank you for your understanding and continued support.
To start a return, you can contact us at [email protected]
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some days for your bank or credit card company to process and post the refund back to you.
